Fast Free Postage to UK. No Minimum Order Qty.


Shipping & Returns

Shipping


We will  send your order same or next working day via Royal Mail 1st class post or equivalent service free of charge.

Place your order before 2:30 pm (Monday to Friday) and we will ship same day * Subject to availability.

Should there be a delay in shipping your order, we will contact you and advise expected dispatch time. We will inform you when we dispatch your order to you. Please notify us within 10 days of dispatch notification if your item has not been received.


All items are subject to availability. We offer delivery service to the United Kingdom only through our website. Should any orders be placed from outside the United Kingdom, your order will be cancelled and any monies paid refunded. If you wish to purchase our products from outside the United Kingdom Please email us

Returns Policy

Returns

If you feel you need to return or exchange an item based upon the guidelines below, we will gladly accommodate you. You may return your purchases with the original receipt and original packaging within fourteen (14) calendar days of the date of receipt. If the item is returned unopened, in the original box, we will exchange it or offer a credit / refund. If the item is faulty we will pay your shipping charges. The buyer is responsible for postage costs for remorse returns. It is your right to cancel your order within 14 working days of receipt of the goods by notifying us of your intentions. 

If you wish to return an item, please contact us on 01256 842 45301256 842 453 or email us.

 

General Returns

Once we receive your return you will be refunded with the price of the item minus postage within 2 working days of receipt. Postage for returns to be paid for by the customer.

Faulty Goods Returns

 When we receive your return it will be tested to check the fault. If it is found to be faulty the product will either be replaced or refunded at our discretion and your postage refunded.

Waste Battery Regulations

Under the Waste Battery Regulations, we are now offering a take back scheme for all portable waste batteries. It is not advisable to post waste batteries so if you would like to return them in person please contact us on 01256 842 45301256 842 453 to arrange this. Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com. Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.

 

Recycle your old electricals with us!

 We’re pleased to offer our customers free recycling on all household electrical items.

Unwanted electrical equipment is the UKs fastest growing type of waste, and
sending it to landfill causes lead and other toxins can leak out and cause soil
and water contamination, harming wildlife and human health.

Fortunately, many electrical items can now be repaired or recycled.
That’s why we’re offering free recycling on a like-for-like basis – so when you
buy a new item from us, we will make sure your old model is taken care of.

If you’re not sure whether your electrical item can be recycled, have a look
for the crossed-out wheelie bin symbol on the packaging, or on the item itself.
If the symbol appears on the replacement item, this is also an indication that
the old model should be recycled. 

The Directive
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of waste electricals.
In the UK, that means
retailers like us must offer all customers buying new equipment free take-back for their old electricals.

 

Find out more
For more information on recycling electricals go to www.recyclenow.com

 

 

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