Shipping

All items are subject to availability. We offer delivery service to the United Kingdom only through our website. Should any orders be placed from outside the United Kingdom, your order will be cancelled and any monies paid refunded. If you wish to purchase our products from outside the United Kingdom Please email us

VAT will be charged on all sales at 17.5% and included in the price at checkout. Should you wish a VAT Invoice please email us.

We will endeavour to send your order within 1 working day of ordering. Large orders may take up to 3 working days. Should there be a delay in shipping your order, we will contact you and advise expected dispatch time. If we ship your item with a tracking number we will inform you when we confirm dispatch to you. Please notify us within 7 days of dispatch notification if your item has not been received.

Returns Policy

Returns

If you feel you need to return or exchange an item based upon the guidelines below, we will gladly accommodate you. You may return your purchases with the original receipt and original packaging within fourteen (14) calendar days of the date of dispatch. If the item is returned unopened, in the original box, we will exchange it or offer a credit note to the value minus shipping charges. It is your right to cancel your order within 7 working days of receipt of the goods by notifying us of your intentions. Please contact us.

If you wish to return an item, please contact us on 0845 505 0822 or email us.

General Returns

Once we receive your return you will be refunded with the price of the item minus postage within 2 working days of receipt. Postage for returns to be paid for by the customer.

Faulty Goods Returns

 When we receive your return it will be tested to check the fault. If it is found to be faulty the product will either be replaced or refunded at our discretion and your postage refunded.

Waste Battery Regulations

Under the Waste Battery Regulations, we are now offering a take back scheme for all portable waste batteries. It is not advisable to post waste batteries so if you would like to return them in person please contact us on 0845 505 0822 to arrange this. Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com. Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.